Healthcare + Enterprise 2023

Walgreens® Effective Product Transfers Between Pharmacies

Modernizing pharmacy-to-pharmacy transfers to raise operational efficiency, become government complaint and improve patient satisfaction.

*Due to NDA restrictions some information will be omitted.
Contact me for more details.

Role

Senior UX Designer

Company

Walgreens®

What I Did

Design Brief
Research
UX Design
UI Design

Duration

May - September 2023

The challenge

We faced several key challenges in modernizing pharmacy-to-pharmacy transfers:

  1. Outdated Technology: The existing system was over 30 years old, making it difficult for the organization to keep pace with their evolving needs.

  2. Inefficient Transfers: The process was cumbersome, and there was a long-standing list of usability issues that needed to be addressed.

The solution

We designed an all-encompassing solution by upgrading technology, refining store processes, and enhancing user experience:

  1. Modern Platform: We built a new, intuitive system that enabled seamless pharmacy-to-pharmacy product transfers.

  2. Pain Point Resolution: We resolved high-impact usability issues, drastically improving the efficiency and ease of the transfer process.

How it works • 8 boards

The rest is NDA protected

This project contains confidential information. Thank you for exploring my work and feel free to Contact me for more details.

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© 2024 Luis Daza

Currently working at Walgreens Boots Alliance