Healthcare + Enterprise 2023
Walgreens® Effective Product Transfers Between Pharmacies
Modernizing pharmacy-to-pharmacy transfers to raise operational efficiency, become government complaint and improve patient satisfaction.
*Due to NDA restrictions some information will be omitted.
Contact me for more details.
Role
Senior UX Designer
Company
Walgreens®
What I Did
Design Brief
Research
UX Design
UI Design
Duration
May - September 2023
The challenge
We faced several key challenges in modernizing pharmacy-to-pharmacy transfers:
Outdated Technology: The existing system was over 30 years old, making it difficult for the organization to keep pace with their evolving needs.
Inefficient Transfers: The process was cumbersome, and there was a long-standing list of usability issues that needed to be addressed.
The solution
We designed an all-encompassing solution by upgrading technology, refining store processes, and enhancing user experience:
Modern Platform: We built a new, intuitive system that enabled seamless pharmacy-to-pharmacy product transfers.
Pain Point Resolution: We resolved high-impact usability issues, drastically improving the efficiency and ease of the transfer process.
How it works • 8 boards
The rest is NDA protected
This project contains confidential information. Thank you for exploring my work and feel free to Contact me for more details.
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© 2024 Luis Daza
Currently working at Walgreens Boots Alliance
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